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| >The Bugzilla Guide - 2.20.1 |
| Release</TH |
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| >Chapter 6. Using Bugzilla</TD |
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| ><H1 |
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| ><A |
| NAME="bug_page" |
| >6.3. Anatomy of a Bug</A |
| ></H1 |
| ><P |
| >The core of Bugzilla is the screen which displays a particular |
| bug. It's a good place to explain some Bugzilla concepts. |
| <A |
| HREF="http://landfill.bugzilla.org/bugzilla-tip/show_bug.cgi?id=1" |
| TARGET="_top" |
| > Bug 1 on Landfill</A |
| > |
| |
| is a good example. Note that the labels for most fields are hyperlinks; |
| clicking them will take you to context-sensitive help on that |
| particular field. Fields marked * may not be present on every |
| installation of Bugzilla.</P |
| ><P |
| ></P |
| ><OL |
| TYPE="1" |
| ><LI |
| ><P |
| > <EM |
| >Product and Component</EM |
| >: |
| Bugs are divided up by Product and Component, with a Product |
| having one or more Components in it. For example, |
| bugzilla.mozilla.org's "Bugzilla" Product is composed of several |
| Components: |
| <P |
| ></P |
| ><TABLE |
| BORDER="0" |
| ><TBODY |
| ><TR |
| ><TD |
| > <EM |
| >Administration:</EM |
| > |
| Administration of a Bugzilla installation.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Bugzilla-General:</EM |
| > |
| Anything that doesn't fit in the other components, or spans |
| multiple components.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Creating/Changing Bugs:</EM |
| > |
| Creating, changing, and viewing bugs.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Documentation:</EM |
| > |
| The Bugzilla documentation, including The Bugzilla Guide.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Email:</EM |
| > |
| Anything to do with email sent by Bugzilla.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Installation:</EM |
| > |
| The installation process of Bugzilla.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Query/Buglist:</EM |
| > |
| Anything to do with searching for bugs and viewing the |
| buglists.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >Reporting/Charting:</EM |
| > |
| Getting reports from Bugzilla.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >User Accounts:</EM |
| > |
| Anything about managing a user account from the user's perspective. |
| Saved queries, creating accounts, changing passwords, logging in, |
| etc.</TD |
| ></TR |
| ><TR |
| ><TD |
| > <EM |
| >User Interface:</EM |
| > |
| General issues having to do with the user interface cosmetics (not |
| functionality) including cosmetic issues, HTML templates, |
| etc.</TD |
| ></TR |
| ></TBODY |
| ></TABLE |
| ><P |
| ></P |
| > |
| </P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Status and Resolution:</EM |
| > |
| |
| These define exactly what state the bug is in - from not even |
| being confirmed as a bug, through to being fixed and the fix |
| confirmed by Quality Assurance. The different possible values for |
| Status and Resolution on your installation should be documented in the |
| context-sensitive help for those items.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Assigned To:</EM |
| > |
| The person responsible for fixing the bug.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*URL:</EM |
| > |
| A URL associated with the bug, if any.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Summary:</EM |
| > |
| A one-sentence summary of the problem.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*Status Whiteboard:</EM |
| > |
| (a.k.a. Whiteboard) A free-form text area for adding short notes |
| and tags to a bug.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*Keywords:</EM |
| > |
| The administrator can define keywords which you can use to tag and |
| categorise bugs - e.g. The Mozilla Project has keywords like crash |
| and regression.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Platform and OS:</EM |
| > |
| These indicate the computing environment where the bug was |
| found.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Version:</EM |
| > |
| The "Version" field is usually used for versions of a product which |
| have been released, and is set to indicate which versions of a |
| Component have the particular problem the bug report is |
| about.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Priority:</EM |
| > |
| The bug assignee uses this field to prioritise his or her bugs. |
| It's a good idea not to change this on other people's bugs.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Severity:</EM |
| > |
| This indicates how severe the problem is - from blocker |
| ("application unusable") to trivial ("minor cosmetic issue"). You |
| can also use this field to indicate whether a bug is an enhancement |
| request.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*Target:</EM |
| > |
| (a.k.a. Target Milestone) A future version by which the bug is to |
| be fixed. e.g. The Bugzilla Project's milestones for future |
| Bugzilla versions are 2.18, 2.20, 3.0, etc. Milestones are not |
| restricted to numbers, thought - you can use any text strings, such |
| as dates.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Reporter:</EM |
| > |
| The person who filed the bug.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >CC list:</EM |
| > |
| A list of people who get mail when the bug changes.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Attachments:</EM |
| > |
| You can attach files (e.g. testcases or patches) to bugs. If there |
| are any attachments, they are listed in this section. Attachments are |
| normally stored in the Bugzilla database, unless they are marked as |
| Big Files, which are stored directly on disk and (unlike attachments |
| kept in the database) may be deleted at some future time. |
| </P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*Dependencies:</EM |
| > |
| If this bug cannot be fixed unless other bugs are fixed (depends |
| on), or this bug stops other bugs being fixed (blocks), their |
| numbers are recorded here.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >*Votes:</EM |
| > |
| Whether this bug has any votes.</P |
| ></LI |
| ><LI |
| ><P |
| > <EM |
| >Additional Comments:</EM |
| > |
| You can add your two cents to the bug discussion here, if you have |
| something worthwhile to say.</P |
| ></LI |
| ></OL |
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