| .. _essential-post-install-config: |
| |
| Essential Post-Installation Configuration |
| ######################################### |
| |
| Bugzilla is configured in the Administration Parameters. Log in with the |
| administrator account you defined in the last :file:`checksetup.pl` run, |
| then click :guilabel:`Administration` in the header, and then |
| :guilabel:`Parameters`. You will see the different parameter sections |
| down the left hand side of the page. |
| |
| .. _config-essential-params: |
| |
| Parameters |
| ========== |
| |
| There are a few parameters which it is very important to define (or |
| explicitly decide not to change). |
| |
| The first set of these are in the :guilabel:`Required Settings` section. |
| |
| * :param:`urlbase`: this is the URL by which people should access |
| Bugzilla's front page. |
| * :param:`sslbase`: if you have configured SSL on your Bugzilla server, |
| this is the SSL URL by which people should access Bugzilla's front page. |
| * :param:`ssl_redirect`: Set this if you want everyone to be redirected |
| to use the SSL version. Recommended if you have set up SSL. |
| * :param:`cookiepath`: Bugzilla uses cookies to remember who each user is. |
| In order to set those cookies in the correct scope, you may need to set a |
| cookiepath. If your Bugzilla is at the root of your domain, you don't need |
| to change the default value. |
| |
| You may want to put your email address in the :param:`maintainer` |
| parameter in the :guilabel:`General` section. This will then let people |
| know who to contact if they see problems or hit errors. |
| |
| If you don't want just anyone able to read your Bugzilla, set the |
| :param:`requirelogin` parameter in the :guilabel:`User Authentication` |
| section, and change or clear the :param:`createemailregexp` parameter. |
| |
| .. _email: |
| |
| Email |
| ===== |
| |
| Bugzilla requires the ability to set up email. You have a number of choices |
| here. The simplest is to get Gmail or some other email provider to do the |
| work for you, but you can also hand the mail off to a local email server, |
| or run one yourself on the Bugzilla machine. |
| |
| Bugzilla's approach to email is configured in the :guilabel:`Email` section |
| of the Parameters. |
| |
| .. _install-MTA: |
| |
| Use Another Mail Server |
| ----------------------- |
| |
| This section corresponds to choosing a :param:`mail_delivery_method` of |
| :paramval:`SMTP`. |
| |
| This method passes the email off to an existing mail server. Your |
| organization may well already have one running for their internal email, and |
| may prefer to use it for confidentiality reasons. If so, you need the |
| following information about it: |
| |
| * The domain name of the server (Parameter: :param:`smtpserver`) |
| * The username and password to use (Parameters: :param:`smtp_username` and |
| :param:`smtp_password`) |
| * Whether the server uses SSL (Parameter: :param:`smtp_ssl`) |
| * The address you should be sending mail 'From' (Parameter: |
| :param:`mailfrom`) |
| |
| If your organization does not run its own mail server, you can use the |
| services of one of any number of popular email providers. |
| |
| Gmail |
| ''''' |
| |
| Visit https://gmail.com and create a new Gmail account for your Bugzilla to |
| use. Then, set the following parameter values in the "Email" section: |
| |
| * :param:`mail_delivery_method`: :paramval:`SMTP` |
| * :param:`mailfrom`: :paramval:`new_gmail_address@gmail.com` |
| * :param:`smtpserver`: :paramval:`smtp.gmail.com:465` |
| * :param:`smtp_username`: :paramval:`new_gmail_address@gmail.com` |
| * :param:`smtp_password`: :paramval:`new_gmail_password` |
| * :param:`smtp_ssl`: :paramval:`On` |
| |
| Run Your Own Mail Server |
| ------------------------ |
| |
| This section corresponds to choosing a :param:`mail_delivery_method` of |
| :paramval:`Sendmail`. |
| |
| Unless you know what you are doing, and can deal with the possible problems |
| of spam, bounces and blacklists, it is probably unwise to set up your own |
| mail server just for Bugzilla. However, if you wish to do so, some guidance |
| follows. |
| |
| On Linux, any Sendmail-compatible MTA (Mail Transfer Agent) will |
| suffice. Sendmail, Postfix, qmail and Exim are examples of common |
| MTAs. Sendmail is the original Unix MTA, but the others are easier to |
| configure, and therefore many people replace Sendmail with Postfix or |
| Exim. They are drop-in replacements, so Bugzilla will not |
| distinguish between them. |
| |
| If you are using Sendmail, version 8.7 or higher is required. If you are |
| using a Sendmail-compatible MTA, it must be compatible with at least version |
| 8.7 of Sendmail. |
| |
| On Mac OS X 10.3 and later, `Postfix <http://www.postfix.org/>`_ |
| is used as the built-in email server. Postfix provides an executable |
| that mimics sendmail enough to satisfy Bugzilla. |
| |
| On Windows, if you find yourself unable to use Bugzilla's built-in SMTP |
| support (e.g. because the necessary Perl modules are not available), you can |
| use :paramval:`Sendmail` with a little application called |
| `sendmail.exe <http://glob.com.au/sendmail/>`_, which provides |
| sendmail-compatible calling conventions and encapsulates the SMTP |
| communication to another mail server. Like Bugzilla, :command:`sendmail.exe` |
| can be configured to log SMTP communication to a file in case of problems. |
| |
| Detailed information on configuring an MTA is outside the scope of this |
| document. Consult the manual for the specific MTA you choose for detailed |
| installation instructions. Each of these programs will have their own |
| configuration files where you must configure certain parameters to |
| ensure that the mail is delivered properly. They are implemented |
| as services, and you should ensure that the MTA is in the auto-start |
| list of services for the machine. |
| |
| If a simple mail sent with the command-line :file:`mail` program |
| succeeds, then Bugzilla should also be fine. |
| |
| Troubleshooting |
| --------------- |
| |
| If you are having trouble, check that any configured SMTP server can be |
| reached from your Bugzilla server and that any given authentication |
| credentials are valid. If these things seem correct and your mails are still |
| not sending, check if your OS uses SELinux or AppArmor. Either of these |
| may prevent your web server from sending email. The SELinux boolean |
| `httpd_can_sendmail <http://selinuxproject.org/page/ApacheRecipes#Allow_the_Apache_HTTP_Server_to_send_mail>`_ |
| may need to be set to True. |
| |
| If all those things don't help, activate the :param:`smtp_debug` parameter |
| and check your webserver logs. |
| |
| .. _config-products: |
| |
| Products, Components, Versions and Milestones |
| ============================================= |
| |
| Bugs in Bugzilla are categorised into Products and, inside those Products, |
| Components (and, optionally, if you turn on the :param:`useclassifications` |
| parameter, Classifications as a level above Products). |
| |
| Bugzilla comes with a single Product, called "TestProduct", which contains a |
| single component, imaginatively called "TestComponent". You will want to |
| create your own Products and their Components. It's OK to have just one |
| Component inside a Product. Products have Versions (which represents the |
| version of the software in which a bug was found) and Target Milestones |
| (which represent the future version of the product in which the bug is |
| hopefully to be fixed - or, for RESOLVED bugs, was fixed. You may also want |
| to add some of those. |
| |
| Once you've created your own, you will want to delete TestProduct (which |
| will delete TestComponent automatically). Note that if you've filed a bug in |
| TestProduct to try Bugzilla out, you'll need to move it elsewhere before it's |
| possible to delete TestProduct. |
| |
| Now, you may want to do some of the :ref:`optional-post-install-config`. |